Overdue invoice follow-up

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Request: Draft follow-ups for overdue invoices and route disputed charges to the right account owner.

The overdue portfolio totals $30,000 across four invoices. Three invoices, worth $22,000, have no dispute flag in the receivables ledger and are candidates for a reviewed reminder. The remaining $8,000 invoice has an open billing dispute and should stay out of the reminder batch.

I have prepared a routing queue, an invoice follow-up, and an owner assignment for the disputed charge. Before any message goes out, Finance needs to reconcile recent receipts and confirm recipient details. Absence of a dispute flag is not proof that payment is still outstanding; bank activity may have changed since the ledger snapshot.

For Harbor Labs, route the billing question to account owner Jordan and ask for the agreed scope and delivery evidence. Keep that conversation separate from collections until the amount is resolved. You can explore the dispute-free batch to see exactly which invoices remain. The collection batch is ready for review; Finance should approve the recipients and amounts before releasing any reminder messages.