The policy is only part of the context
Useful work also depends on submissions, endorsements, correspondence, claims history, guidelines, authority limits, and current system state.
Managed AI for insurance
Connect policy, risk, customer, and operational context around the work.
Coryntas enables managed agents to prepare and coordinate insurance work across distribution, underwriting, policy servicing, claims, compliance, and corporate operations.
C
Managed operating layerDesigned around each workflow
- Context linked
- Approvals bounded
- Evidence captured
Built for the operating reality
Create a common governed agent foundation for the insurance lifecycle while keeping underwriting, claims, and other accountable decisions with the right professionals.
Work arrives incomplete
Teams spend significant effort assembling evidence, identifying missing information, and coordinating the next responsible party.
Judgment cannot be hidden
Agents need clear boundaries between preparation, recommendation, approval, and the decisions reserved for licensed or authorized professionals.
AI across Insurance
Move the work forward without hiding the judgment.
Departments do not define the solution. The agent follows the work across accountable owners, policies, and systems.
Distribution and service
Prepare customer and broker work using current policy, product, and relationship context.
Underwriting operations
Organize submissions, identify missing evidence, and prepare files for professional judgment.
Claims operations
Coordinate case information, documents, tasks, and exceptions without replacing adjuster authority.
Compliance and corporate operations
Manage evidence, vendors, finance exceptions, and policy change across shared systems.
Underwriting operations
Submission intake and preparation
Classify incoming material, validate completeness, and prepare the underwriting file.
Discuss this workflowManaged agent run01
- Agent
Classifies incoming submission material
- Policy
Validates it against appetite and intake rules
- Agent
Builds the file and names what is missing
- Human
Underwriter accepts the file or declines intake
Underwriting operations
Underwriting evidence gathering
Collect permitted risk information and applicable guidance for professional review.
Discuss this workflowManaged agent run02
- Agent
Collects permitted risk information
- Policy
Applies the guidance version in force
- Agent
Separates verified facts from unconfirmed ones
- Human
Underwriter prices and binds the risk
Claims operations
Claims intake coordination
Organize case facts, documents, coverage context, open tasks, and missing information.
Discuss this workflowManaged agent run03
- Agent
Organizes case facts and supporting documents
- Policy
Surfaces the coverage terms that apply
- Agent
Tracks open tasks and missing information
- Human
Adjuster retains the coverage decision
Distribution and service
Policy servicing preparation
Prepare endorsements and service requests using current policy and authority rules.
Discuss this workflowManaged agent run04
- Agent
Reads the service request against the policy
- Policy
Checks authority limits and endorsement rules
- Agent
Prepares the change for issue
- Human
Authorized staff release it to the customer
More starting points
Build from one workflow into a managed portfolio.
These are representative applications—not the boundaries of Coryntas or a claim that every workflow runs autonomously.
05Distribution and service
Broker and customer response preparation
Draft evidence-backed responses using approved product, policy, and account context.
06Compliance and corporate operations
Compliance evidence collection
Assemble current controls and records for a review-ready evidence package.
07Compliance and corporate operations
Vendor assessment
Coordinate third-party evidence, gaps, review, and accountable approval.
08Compliance and corporate operations
Invoice exception resolution
Resolve mismatches across purchasing, vendor, approval, and finance records.
View workflowThis is one view of the work Coryntas agents can manage—not a limit on what the platform can support.
Business impact
Measure accepted work—not AI activity.
Baselines and targets are agreed for each workflow. These are operating definitions, not unverified performance claims.
File completeness
The share of cases prepared with every required item or an explicit missing-information route.
Preparation cycle time
Time removed from evidence gathering and coordination before professional review.
Referral quality
Whether cases reach the correct authority with the information needed to decide.
Accepted outcome rate
How often completed agent work meets the operational standard defined by its owner.
Start with a real workflow
Design the first insurance agent—and the foundation for what follows.
Map the outcome, context, systems, controls, human authority, and production measures with Coryntas.
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