1. Participation and agreements
This page describes the Coryntas referral partner program. “Coryntas” refers to the business operating under that brand; the specific contracting party is identified in your signed partner agreement. The program is for business-to-business introductions by consultancies, managed service providers, implementation firms, agencies and independent specialists with relevant client relationships.
Participation requires Coryntas approval and a separate written agreement signed by authorized representatives of both parties. An application, conversation or introduction alone does not establish partner status or an entitlement to commission. You must have authority to act for the business named in your application.
Your signed agreement identifies the parties, effective date and applicable version of these terms. It controls if there is a conflict. Referrals made before that agreement becomes effective are not eligible unless expressly accepted in writing under the agreement.
2. Eligible referrals
An eligible referral is a new business with a relevant need for Coryntas services, introduced with its permission and accepted by Coryntas in writing. Existing customers, opportunities already being handled by Coryntas, self-referrals, fabricated introductions and introductions made without permission are excluded.
After joining, register a proposed referral by emailing partner@coryntas.com with the business name, website, a brief description of the opportunity and confirmation that the client has agreed to the introduction. Share individual contact details only when authorized. Do not send passwords, confidential client records or sensitive personal information.
For tier counting, a “successful business” is an accepted referral that has signed a customer agreement and made its first deployment payment. Count each business once across the partnership, not each employee, workspace, agent, invoice or order. Additional workspaces or orders do not create additional successful businesses. Splitting one business into multiple submissions does not increase the count. A usage-only purchase does not qualify a business for deployment-tier counting.
3. Acceptance and protection
Coryntas assesses fit, prior customer or opportunity status, permission and possible duplicate referrals before accepting an opportunity. Receipt of an email is not acceptance. The written acceptance identifies the referred business, accepted opportunity and acceptance date.
The client must sign its customer agreement within 90 calendar days after written acceptance. Extensions must be agreed in writing. Signing within this period preserves eligibility for later qualifying receipts; the period is not a requirement for the client to pay all fees within 90 days.
Where multiple partners introduce the same opportunity, the first eligible referral accepted by Coryntas in writing takes priority. Coryntas will explain an eligibility or duplication decision using the relevant records, without disclosing another party's confidential information. An accepted referral does not guarantee that the client will purchase.
4. Deployment commissions
Your deployment rate is determined by the cumulative number of successful businesses you have introduced during the partnership, including the business whose first deployment payment is being recorded:
- Businesses 1–5: 12% of eligible one-time deployment revenue.
- Businesses 6–30: 15% of eligible one-time deployment revenue.
- Business 31 onward: 18% of eligible one-time deployment revenue.
The rate is locked for that client when Coryntas receives its first deployment payment. Client 6 therefore starts the 15% tier, and client 31 starts the 18% tier. Payment-receipt order determines the sequence; if receipts have the same timestamp, the earlier written referral acceptance takes priority. Monthly statements identify the count and locked rate.
The locked rate applies to eligible receipts from the client's first deployment contract, including installments received later. It does not reprice earlier clients, and reaching a new tier does not create a retroactive top-up. A separate new deployment contract requires a separate written commission agreement.
5. Usage commissions
You earn 8% of eligible usage revenue received from each accepted, successful referred client during its first 24 consecutive calendar months of paid usage. This percentage does not change with your deployment tier.
The window begins when Coryntas receives that client's first payment specifically for usage, not its first deployment payment. Free or included usage does not activate the window. A pause, cancellation, reactivation or change of usage package does not extend or restart it.
Receipts qualify from the start timestamp up to, but not including, the corresponding timestamp 24 calendar months later, using UTC. If that day does not exist in the ending month, the last day of that month applies. For a payment covering both deployment and usage, the itemized invoice allocation determines each commission component; no amount is counted twice.
6. Eligible revenue
Commission is calculated on amounts actually collected by Coryntas for qualifying deployment or usage services, after discounts. Tax, credits, refunds, chargebacks and third-party pass-through amounts are excluded. An invoice, signed order or unpaid balance is not collected revenue.
Only the paid portion of an installment qualifies. Statements show the applicable base and rate; there is no commission on free usage, promotional credit or services outside the accepted opportunity. The signed agreement specifies settlement currency, any necessary currency conversion and banking arrangements.
For illustration, $10,000 of eligible deployment receipts produces $1,200, $1,500, $1,800 at the respective tiers. $1,000 of eligible usage receipts produces $80. These examples explain the calculation and do not promise earnings.
7. Statements and payments
Coryntas reconciles commissions monthly. Statements identify accepted clients, eligible receipts, locked deployment rates, usage-window dates, adjustments and the amount payable. You may raise a discrepancy by email with the relevant supporting records.
Payment is due within 30 days after the monthly statement is finalized and Coryntas has received the required invoice or other payment documents, accurate payment details and any legally required tax information. A dispute concerning one entry does not delay an otherwise finalized, undisputed amount.
Each party is responsible for its own taxes. Where withholding is legally required, Coryntas may withhold the required amount and provide the relevant record.
8. Refunds and adjustments
Commission connected to a refunded or charged-back amount is reversed proportionately in a subsequent statement. Partial refunds reduce the eligible revenue for that transaction. If all deployment fees received from a business are refunded, that business no longer contributes to the cumulative successful-business count.
A count adjustment affects subsequent tier determinations. It does not retroactively lower rates validly locked for other clients or create multiple counts if a previously refunded business later qualifies again. Commissions resulting from a fabricated transaction or other fraud are not protected.
Any outstanding repayment or adjustment at the end of the partnership is handled under the signed agreement. Adjustments must be traceable to the relevant receipt, refund or chargeback.
9. Representation and conduct
You act as an independent referring business. You cannot bind Coryntas, sign customer contracts on its behalf, collect customer payments for it, set its prices or promise unverified capabilities, integrations, certifications, delivery dates or outcomes. Coryntas contracts directly with the client for its services. No exclusivity is created by this public program.
Use Coryntas names, logos or partner descriptions only as authorized in writing, accurately and within that authorization. Do not imply approval before acceptance or imply a wider relationship than agreed. Each party retains its intellectual property.
Introductions and promotion must be truthful, permission-based and lawful. Do not use spam, purchased personal-contact lists without appropriate permission, fake reviews, concealed conflicts, improper inducements or misleading claims. Clearly disclose a commission relationship in public recommendations where required. Client logos, testimonials and joint announcements need the relevant written permissions.
10. Confidentiality and data
Share only the information reasonably necessary for an authorized introduction. Each party must protect nonpublic information received through the relationship, use it only for the agreed purpose and restrict access to people who need it. The signed agreement defines confidentiality obligations and any exceptions in detail.
Our Privacy Policy describes how Coryntas handles applications and related correspondence. Client data access, delivery permissions and customer-directed processing require separate customer agreements; referral status does not grant access to a client's data or deployment.
11. Ending participation
Either party may end participation by written notice, subject to the signed agreement. New referrals are not accepted after participation ends. Stop representing yourself as a current partner and stop using branding that is no longer authorized.
Previously accepted referrals retain the eligibility period and commission conditions agreed for them. Validly locked deployment rates and the remaining portion of an eligible client's original usage window continue; termination does not extend those periods. Fraud connected to an affected referral may disqualify that referral. Accrued valid commissions and any necessary adjustments remain subject to reconciliation and payment.
12. Changes and legal framework
We may revise the public program for future participation and referrals, with a revised version and date shown here. Changes do not retroactively alter the rates or eligibility conditions of already accepted referrals. Material changes for existing partners will be communicated in writing under their agreements.
The separate signed agreement identifies the legal parties, governing law, dispute-resolution process, limits of liability and other contractual protections. This public framework is read together with that agreement, which takes precedence if there is a conflict.
13. Contact
For applications, referral registration, statements or questions about these terms, email partner@coryntas.com.