Step 1: Read the request
Confirm purpose, amount, vendor, timing, owner, and proposed exception.
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Procurement exception handling
A resolved exception or evidence-complete escalation
Overview
Compare the request with policy, budget, vendor, contract, and approval context. The agent completes routine preparation and gives decision-makers a concise view of the exception and its consequences.
Prepared result
Software purchase · exception decision
The request exceeds the competitive-bid threshold and needs procurement approval.
- BudgetReady
Owner confirmed
- Sourcing policyReview
Bid threshold exceeded
- ApprovalWaiting
Procurement director
What it can handle
Classify the exception
Identify the policy path, materiality, owner, deadline, and missing context.
Prepare the decision
Show policy, evidence, options, impact, and the recommended next action.
Route accountable approval
Move the exception through the correct authority and keep the record current.
How it works
The path from request to result adapts to the available information, approved actions, and decisions that need review.
Step 2: Assemble decision context
Retrieve policy, budget, sourcing, contract, and prior approval facts.
Step 3: Apply the policy path
Separate routine preparation from exceptions requiring authority.
Step 4: Route the decision
Send a concise evidence package to the right approver.
Step 5: Update the record
Preserve the decision, rationale, conditions, and final action.
