How AI agents help manage approximately 100,000 VPS.

Running a VPS business at this scale

A VPS provider’s work spans both the customer experience and the infrastructure delivering the service. Customers need help choosing a product, understanding policies, using the platform, and resolving technical issues. The operating team also needs to manage node health, networking, resource use, and administrative work across the fleet.

This deployment brings AI agents into those different parts of the business. Its infrastructure responsibilities extend to the hypervisors hosting the provider’s approximately 100,000 VPS, with work carried out at the hypervisor or individual VPS level when needed. Customer support, sales assistance, and billing support run alongside those operational capabilities.

01 · Customer support & sales

Help customers choose, use, and resolve.

The customer-facing agents answer sales questions, explain provider policies, and recommend products based on the customer’s needs. Product recommendations are intended to help customers choose a suitable service and support the sales process.

That assistance continues into product use. Agents guide customers through the provider’s platform and help with technical issues inside their VPS. This includes support for the software and services customers run as part of the managed VPS offering.

The same deployment therefore supports several different customer needs: making a purchasing decision, learning how to use the service, and getting a technical problem addressed.

02 · Infrastructure operations

Manage the infrastructure behind approximately 100,000 VPS.

The infrastructure agents monitor hypervisor and node health, server conditions, and networking. They support resource management and optimization, and carry out work on the hypervisor and VPS layers when needed.

Managing the hypervisors gives the system an operational role across the fleet they host. A problem may need attention at the node or network level; another may require work inside a VPS. The deployment supports both levels of operation.

Here, approximately 100,000 VPS describes the scale of the fleet supported by the managed infrastructure. The day-to-day work includes monitoring conditions, dealing with technical issues, and managing the resources that keep those services running.

03 · Administrative operations

Carry out migrations, setup, and bulk work.

Administrative agents support the provider’s team by executing work at scale. Their responsibilities include migrations, setup, and other bulk operational tasks.

This gives the admin team a way to put agents on repeated work across the environment. The agents execute the work, while periodic reporting gives the team visibility into results. Large-scale administration is part of the completed deployment alongside infrastructure management and customer-facing assistance.

04 · Billing support

Support the billing side of the service.

The deployment also supports billing-related work and the resolution of billing issues. This places AI assistance in another everyday part of running the provider’s service, alongside sales, product guidance, technical support, and infrastructure operations.

Autonomous work, with periodic visibility for the team.

The products in this deployment are complete and operate automatically. Most day-to-day work is handled by the agents, with the provider’s team primarily receiving periodic reports on results.

Monitoring and execution are both part of that operating model. Infrastructure agents track conditions and carry out operational work; administrative agents execute bulk tasks; customer-facing agents provide sales, product, and technical assistance. Billing support adds another set of business responsibilities to the deployment.

Reports keep the team informed about the work being carried out across these areas. The exact reporting cadence is specific to this deployment.

AI capacity across the service and the business behind it.

This case shows the breadth of work agents can take on within one provider: helping customers, operating infrastructure, executing administrative tasks, and supporting billing. Different agents serve different responsibilities within the same business.

For Coryntas, the deployment is a concrete example of agents carrying operational work across a large environment. Its scale is approximately 100,000 VPS, and its everyday operating model combines automated work with periodic reporting to the provider’s team.

The account focuses on the work delivered and the scale of the deployment. The customer’s identity is withheld.